Refund policy
No Return Policy – All Sales Are Final
Thank you for shopping with us! Please note that all sales are final. We do not accept returns or exchanges under any circumstances. However, we understand that certain situations may arise, and we have outlined specific exceptions below:
Exceptions to the No Return Policy:
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Damaged or Defective Items: If your item arrives damaged or is defective, please contact us within 3 days of receiving the product. We will work with you to resolve the issue, which may include issuing a replacement or a refund, depending on the situation.
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Incorrect Items: If we have sent you the wrong item, please notify us within 3 days, and we will arrange for a replacement or refund.
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Special Circumstances: In the case of rare or exceptional circumstances, we may consider returns or exchanges on a case-by-case basis. Please reach out to our customer service team to discuss your specific situation.
For any other inquiries or concerns, feel free to contact us @shakinupthegame@gmail.com. We appreciate your understanding and thank you for your continued support.